In any given conversation, as we listen to our clients, we will hear certain words or phrases that should pique our curiosity.  These keywords and phrases are indicative of something that needs the client’s investigation and attention.

 

Specifically we are listening for:

 

• The client’s perception of an event, themselves, or situations

• Some sort of event that was life altering, defining, or paradigm shifting

• Any kind of emotional reaction

• Any kind of red flag

• Patterns of thinking and behavior

 

1. Read the dialogue the first time as normal.

 

2. Read it a second time turning off your “fixer” and “diagnoser.”

 

3. Look for the indicators that show you the places where you should look and ask more questions.  Note those in the “Observations” column (You can print the PDF: Intuitive Listening (PDF) )

 

4. What are 5 probing questions that you’d like to ask for each indicator that you’ve observed?