
Life Coach Training
Module 2 - Foundations of Coaching?


COACHING IS AN AUTHENTIC RELATIONSHIP
The foundation of coaching is relationship. Or, perhaps, better said: “Coaching is a relationship.” Any transformation that is going to take place is going to be the result of the transference of life on life – not information on life. Relationship happens first and transformation follows.
This might seem like a no-brainer, and there is a tendency to skim past this without fully understanding it because it sounds too basic.
But the truth of the matter is, the average person really doesn’t do relationships all that well. If we don’t already engage in healthy relationships, it’s impairment to how well we will coach.
The Coaching relationship requires:
Trust
We will define trust here as faithfulness, reliability, and basic promise keeping.
For example, if I were to sit down on my recliner in the living room to watch TV, I’m not going to first examine the recliner to see if it can support my weight. I’m just going to sit down with zero thoughts or hesitation about the matter. The sitting down is not an effort on my part it is simply because of the character of the chair. I have an experience of the integrity and soundness of the chair that enables me to have faith. In other words, because the chair has been faithful and reliable, I can just drop all my weight on it.
In relationships, trust is an intangible quality that is built on the faithfulness of a person consistently revealing that their words and actions are completely consistent. There are no holes that call for a reinvestigation.
It is true that trust does build over time. The other characteristics are very intertwined with trust as you will see:
Clear Communication
Clear communication means: I know what is expected of me in the relationship. There are little or no grey areas. And if there are any doubts about meaning, there is an openness to asking for clarification.
This goes hand-in-hand with trust; as trust means giving the benefit of the doubt that if there is a hole it’s most likely a lack of communication rather than an integrity issue.
Transparency (Unconditional Love)
Transparency is a complete offering of yourself – inside and out. There is a portion of our life that could be researched in a scientific way to provide a history of where we’ve been or what we’ve done. When we offer that history, it is an important part of being transparent.
Internal transparency is a very different matter. It answers questions of belief and being.
Some of the questions that can be asked are:
How are you doing?
How are you feeling?
What do you believe?
How do you feel about…?
In most cases, we give generic answers to these questions: Good. Okay. Fine. Transparency requires us to be brutally honest and to confront of the fear of being rejected.
We’ve added unconditional love with this because that’s what we’re really talking about here. How much can we really say, how far can we go and the other person not reject us? There is no unconditional love unless people know what our conditions are.
Accountability
When we trust people and give them the benefit of the doubt, we pursue authentic relationships where we are truly accountable to one another. That means that when there are perceived shortcomings, doubts, or unbelief creeping in, we are able to confront one another without fear of repercussions.
It also means that when we are aware of our own shortcomings (though the other may not be) that, in an attempt to remain accountable, we go to them and share our fault. In this sense, true accountability shouldn’t always have to be requested.
Belief
Basic belief is that I give you the benefit of the doubt in every situation. Sometimes heart and actions don’t always line up and there is confusion. It does not mean that I won’t have questions. However, it does mean that I believe the best about you.
Vulnerability
When I come to the place of being vulnerable, it means that I’m actually sharing something that might make me less desirable, less “legendary” to others, or weaker in the eyes of you and others. It is literally revealing a weakness in the armor that could be exploited.
Considering your current relationships and let’s see how they stack up against these characteristics:

So how do your current relationships stack up to those against these characteristics? If you’re like most, not really well. The average person likely has 1 relationship that can pass the test. And, in all likelihood, most people have zero relationships that can pass the test.
This isn’t a time to get down on our perceived lack of real relationships, it’s actually a great opportunity to take needed steps to have the kinds of relationships we want in need.
To attain those relationships, we cultivate them, which means I intentionally create an environment so that those kinds of relationships can grow.
CULTIVATING THE COACHING RELATIONSHIP
Cultivating these characteristics of the coaching relationship means possibly stepping into some scary unknown places for both the coach and the client. A coach will never see the ultimate success of a changed life until they know the condition of a person’s heart.
I like to use the example of fishing. When you go fishing and the pole starts bending down, the pole is only bending because it’s snagged something. That something could be anything. But the pole bending is the result that there’s something below the surface. Until we go there, it’s anyone’s guess.
It’s the heart of a coach to go after things under the surface and to believe in the client enough to take responsibility and choose change.
Some ways that we can cultivate this kind of relationship are:
Minimize the difference between professional and personal personas
As social beings, we learned even in elementary school how to be social survivalists. We carefully managed our reputations and never took risks so that we didn’t lose relationships or lose face.
Even as adults, if you look at an individual’s presence in social media – Twitter, Facebook, etc. – you only see the facet of their life that they are willing to share. Very little of it is risky. People will often share what they had for breakfast but not their greatest fear. They’ll share a photo of themselves at a bar toasting with friends, but they won’t share how most of the night they just felt really alone while surrounded by people.
We all look pretty amazing on social media.
This will carry on at some level in your coaching relationship. It’s important to note that your clients will only reveal the persona that you will allow them to share.
We must stress that there is only one us – not just the professional one, not just the family one, not just the friend one.
Take a personal risk
Begin cultivating the authentic relationship by sharing the you that you don’t share on Facebook.
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Who are you really?
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What are your dreams?
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What have been your fears?
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What have been your failures?
This level of sharing will not make you lose credibility. In fact, it will often give you credibility.
COACHING IS INFLUENCE, NOT AUTHORITY
In Coaching, we are pursuing influence and not authority. Why? Because we are after change, and, in change, influence is greater than authority.
Here’s an example of how influence is greater than authority:
Suppose you were driving down the interstate, and you pass by a state trooper on the side of the road. Instantly, you remember that you’re not wearing your seatbelt because you generally don’t when you’re wearing a nice shirt. You snap it on really quickly, but a few minutes later, you see it’s too late: blue and red flashing lights are in your rearview mirror. You feel the sick feeling in your stomach, and you pull over as quickly as you safely can. The state trooper hesitates even getting out of the car which makes your anxiety go through the roof. When they finally make it to your window, they ask for your license and registration and then ask, “Do you know why I pulled you over?”
Of course you admit it and give a reasonable reason as to why you forgot to buckle up – “I have a nice shirt on and a presentation today. There’s really not a good enough excuse, and the state trooper writes you a ticket and then says, “Please drive safely.”
Are you going to buckle up? Of course you are. You just got a ticket and this guy has the ability of writing another or revoking your license altogether.
But here’s another scenario:
You pull in to your driveway at lunchtime an hour before your presentation. Your kids notice that you don’t have your seatbelt on and they start asking you why: “Why don’t you have your seatbelt on?”
And you try the lame excuse: “I have a presentation in an hour, and I don’t want my shirt to be wrinkled.”
And your children respond: “You tell us to wear ours so that just in case we’re ever in an accident we’ll still be around. The car can be replaced, but we can’t.”
And on your way out after lunch, you buckle up despite the fact that you will have a wrinkled shirt for your
presentation.
Why? Because of influence. This isn’t a guilt kind of thing. Because of the influence of love from your children you won’t risk doing something that could jeopardize your life.
Now let’s think about the state trooper: you didn’t put on the seatbelt because he told you to have a nice day. You did it out of fear of authority. But influence can permanently alter the motivations of your heart.
Authority can’t touch your heart. It can make you obey, and it can seem to make a change – at least while everyone else is looking.
But longterm, real, lasting change is always going to happen through influence.
If we’re not careful in coaching, clients will just simply give us what we want. In many cases, they will allow you to tell them what to do.
How do we gain influence? The kids actually leveraged all 6 of the characteristics we described using methods that we will discuss later. In their discussion with the parent, they didn’t heap guilt, they simply weaved trust, clear communication, transparency, accountability, belief, and vulnerability into 2 simple statements that brought a convincing conclusion:
You matter to us. We love you.
And that will bring consistent change in people.
Exercise: Conversation Activation